Employee turnover rate: dealing with one of the key points
For any business, employee turnover is a common occurrence. But only as long as it is within the acceptable coefficients. To find out turnover rate norms follow the “Business Constructor” link – https://blog.bizconstructor.com/tekuchka-kadrov-kak-uderzhat-personal/. If the indicator exceeds the average figures, managers need to think hard why such a situation takes place.
The more people leave, the more burden falls on different company’s departments: HR, accounting, other employees who have to introduce newcomers, transfer cases to them and train for some time. The turnover rate with a higher coefficient is harmful in all respects, so you can’t just turn a blind eye to it. In addition, this indicates that something is going wrong in the company – and there is a great reason to figure out what exactly.
How to understand what exactly is happening
After calculating the turnover rate, you need to find out the reasons why the numbers exceed the permissible limits.
Two options make sense to combine: the first one is to conduct personal interviews with each employee, both who stay and who are going to leave. In a private conversation, ask questions what people are not comfortable with, under what conditions they could stay in the company.
The problem of such interviews is that they are far from objective. If employee mistrust in company’s management, the HR department or its individual representatives, it will be very difficult to achieve the real state of affairs.
When the personal interviews attempt will not succeed, there still a second option – an anonymous questionnaires with the opportunity to speak out on all issues. Such questionnaires ask about working conditions, team relationships, growth prospects, encouraging initiatives, etc. On practice, you can find gaps in the company’s work after interviewing employees in the most unexpected matters, which are not always connected with wages or other obvious things.
Feedback as a way to reduce employee turnover
Getting regular feedback from employees is one of the most effective ways to keep people and create favorable conditions for them. This is important not only at the moment when the number of layoffs becomes critical. Feedback allows to:
- generate new and fresh ideas which employees will be more willing to share each time. A work initiative should be supported and encouraged.
- avoid biases in leadership – for example, when a small boss takes on too much and keeps the whole team in fear. At this time, the real leader does not even suspect what is happening.
- eliminate of all factors that interfere with employees, deprive them of motivation and reduce the overall emotional background.
By dealing with dissatisfaction at work place, the management creates necessary conditions for more productive and interesting work. This will guarantee that people will try their best to seek out interesting ideas and strive for development. The more employees satisfied, the more profitable the company become itself – large, truly successful corporations have long been using this pattern.
Read more: Renting retail space in shopping center: profitable and convenient conditions for business.
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